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Tuesday, March 3, 2015

AN EXPERIENCED FEMALE MARKETING/CUSTOMER CARE EXECUTIVE LOOKING FOR A JOB

My name is Kageha Majengo. I am matured Tanzanian young woman aged 34. I hold a Bachelor degree in Mass Communication from Tumaini University. Kindly accept this email as my application for a job in your esteemed company in areas of Mass Communications, Public Relations, Sales and Marketing, Customer care and general administration as it may be available.
I am a hard-working, proactive and enthusiastic person who enjoys working with people and thrives in the face of challenges. My previous work experience has enabled me to develop excellent presentation, marketing, sales, client engagement and customer care skills which I strongly believe will be an asset to your organization.
If you are looking for a person with a passion for and ability to present, market and sell products and services using a consultative approach, or just take good care of  customers, that’s me. From me, you can expect total commitment and dedication to the job. I am immediately available, AND I WILL APPPRECIATE the opportunity to be invited for an interview. 
With this letter, I have attached my CV for your evaluation. Looking forward to hear from you, I remain.
Yours truly
Kageha
0656-640 616
Click soma Zaidi o see the attached CV

KAGEHA MAJENGO
P.O. Box 77389, Dar es Salaam
Mobile Phone: 0656-640 616
E-mail: kalisa55@live.com   

PERSONAL PARTICULARS
Date of Birth   :           1st November, 1981
Place of Birth  :           Dar es Salaam
Nationality      :           Tanzanian
Sex                  :           Female
Marital Status  :           Single
Residence        :           Dar es Salaam

EDUCATION BACKGROUND:
2008-2011                   Bachelor of Arts in Mass Communication
Tumaini University, Dar es Salaam

2006-2007                   Certificate in Business Administration  
University Tutorial College, England

1995-1998                   Advanced Certificate of Secondary Education (ACSE)
Makongo High School, Dar es Salaam

1995-1998                   Certificate of Secondary Education (CSE)
Jitegemee Secondary School, Dar es Salaam

WORK EXPERIENCE
June, 2012 to date     Super Meals Co. Ltd (Cool Blue)
                                    Position: Sales and Marketing Officer

                                                Key Responsibilities:

·         Developing sales and marketing strategies
·         Conducting market research and identifying potential customers
·         Analyzing competitors’ marketing activities and pricing strategies
·         Visiting potential customers inquiring for orders
·         Marketing and selling various products to customers
·         Negotiating discount of prices for bulk purchases made by clients

·         Accepting payments from customers and issuing receipts

·         Preparing and delivering invoices to customers

·         Following up on unpaid invoices for products sold on credit

·         Recording sales transactions in the Sales Ledger

·         Answering phone calls and taking orders from customers
·         Scheduling delivery of products based on placed orders
·         Establishing and maintaining good relationships with customer
·         Using weekly sales data to forecast sales volumes and stock levels
·         Preparing monthly sales reports including graphs and charts
·         Making recommendations on how to improve market performance
·         Participating in trade fairs and exhibitions
·         Performing other duties as directed by Marketing Manager



Sept, 2011-May, 2012 ZENJ FM Radio                                                                                        
                                    Position: Journalist/Sales Representative

                                    Duties performed:

·         Finding and gathering news stories to be used for broadcast on Radio
·         Researching and  conducting radio interviews with various news sources
·         Writing and editing news stories to be used broadcast on radio
·         Produced and presented various radio programmes including news cast
·         Visiting various companies to find radio advertisements
·         Informing customers about price and schedule of radio advertisements
·         Writing script for radio advertisements
·         Making voice inserts for radio advertisements based on the script
·         Informing customer when their advertisements will be aired
·         Distributing invoices to customers ready for payment
·         Contacting customers to follow up on unpaid invoices

July-Oct, 2010             Tigo, Head Office
                                    Position: Customer Care Representative (Internship)
                                    Duties and responsibilities:
·         Providing customers with information about Tigo products/services
·         Communicating with clients on changes in tariffs and prices
·         Responding to inquiries from post-paid corporate customers by phone
·         Visiting post-paid corporate clients to address their queries
·         Handling service requests from post-paid corporate clients
·         Maintaining good relationships with post-paid corporate clients

COMPUTER SKILLS TRAINING
2003                            University of Dar es Salaam Computing Centre
Certificate of Computer Applications
Areas covered: Windows, Microsoft Office, Internet and E-Mail

TRANSFERABLE SKILLS AND ABILITIES
·         Ability to lead sales and marketing teams
·         Ability to develop good relationships with their clients and colleagues
  • Self-motivated, creative, out-going and highly motivated character
  • Ability to work in a demanding, competitive  and multi-tasking work environment
  • Excellent administrative, problem solving and facilitation skills

REFEREES
Nimrod Muhangwa              Prochest Kachenje                  Alozi Makunganya
Marketing Manager              Marketin Manager                  Events/Logistics Assistant
Quality Group                          DCB Commercial Bank            Tanzania Conference Services
P.O. Box 77399, DSM           P.O. Box 19798, DSM             P.O. Box 39513, Dar es Salaam
Mobile: 0752-580474              Mobile: 0716-753 934               Mobile:  Mobile: 0719-980 041


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